Privacy Policy

Privacy Policy

Introduction

Welcome to https://frame-repair-technology.collision-talk.com! We are committed to maintaining a transparent and secure environment for our users. This Privacy Policy explains how we, Frame Repair Technology (referred to as “we,” “us,” or “our”), handle your personal information when you interact with our website, applications, services, and products. Our primary goal is to ensure your privacy and data protection while utilizing our digital platforms.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  • Our official website at https://frame-repair-technology.collision-talk.com.
  • Any mobile or desktop applications developed by us and made available for download.
  • Services offered through our platforms, such as user accounts, communication tools, and content sharing.
  • Products we provide, including digital goods, subscriptions, or physical merchandise.

Please note that this policy does not cover third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Services: When you sign up for an account, use our applications, or access our online services as an authorized user, we collect and process your information to provide these services.
  • Website Visits: Every time you visit our websites, our servers automatically record certain information, such as your IP address, browser type, device type, operating system, and the pages you access.
  • Communication: If you choose to receive newsletters, promotional emails, or any other form of communication from us, we will use your contact details for this purpose. You can opt-out at any time through the unsubscribe mechanism provided in our communications.

Personal Data Collection

We collect a variety of personal data, including but not limited to:

Account Information:

  • User name and login credentials.
  • Contact details (email, phone number).
  • Profile pictures or avatars.

Payment Information:

  • Billing address.
  • Payment card details or other payment method information for processing transactions.

Financial Information:

  • Transaction history related to purchases or subscriptions.
  • Banking information for direct debits or refunds.

Purchase Information:

  • Details of products and services bought from us, including quantities and purchase dates.
  • Shopping preferences and cart data.

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or advertising IDs to deliver targeted ads (with your consent).

Location Data:

  • GPS coordinates or location services data when you use our apps on mobile devices.

Feedback and Reviews:

  • Any comments, reviews, or ratings you provide about our products or services.

Social Media Information:

  • If you choose to log in using social media accounts, we may access your public profile information from these platforms.

Product Information:

  • Details about the products you view, search for, or interact with on our sites.

We gather this data through various methods, including direct user input, tracking technologies (such as cookies and pixel tags), analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable certain functions. We use cookies for several purposes:

Strictly Necessary Cookies:

These ensure basic functionalities of our websites, such as enabling you to log in and navigate through pages.

Preference Cookies:

They remember your preferences, language settings, and display options to provide a personalized experience.

Analytics Cookies:

We use these cookies for analytics purposes to understand user behavior, track trends, and measure the effectiveness of our websites and services.

Users can manage their cookie preferences through our Cookie Manager or by adjusting browser settings. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processors who adhere to strict privacy standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. Our services are directed at adults, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: You have the right not to be discriminated against for refusing certain data processing activities.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your requests in a timely manner as per applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

If you have any privacy-related inquiries, requests for information, or complaints, please contact us:

  • Email: [email protected]
  • Mail: Data Protection Officer, Frame Repair Technology, [Mailing Address]

We are committed to addressing your concerns and ensuring a transparent and secure user experience.